How long does it take to ship my order?
We know that timely shipping is crucial to our loyal customers. Our goal is to ship orders in 1-2 business days. Expedited shipping methods will ship the same business day if placed before 4:00PM EST. Please note that any expedited shipping options chosen after 4:00PM EST will ship out the next business day. Whenever an extended delay is expected in shipping your package, our Customer Service team will notify you via phone or email. Please be aware that all expedited shipping options does not include Saturday delivery.
When will I get my shipment?
Depending on your location, your order will typically arrive 1-5 business days after it is processed for most U.S residents. To keep you posted, we’ll send a shipping confirmation email as soon as your order leaves our warehouse that will include a tracking number for your order. We do offer 2nd day and overnight options as well for an additional cost. We have also included a UPS Shipping map below so that you can estimate time in transit for any ground shipments. Please note that all Alaska and Hawaii orders are not able to be expedited and will take between 4-6 business days to deliver from our warehouse once the package is shipped out.
Where does my order ship from?
All orders ship from our facility in North Venice, Florida.
Changes to Our Shipping Policy
We reserve the right, in our sole discretion, to change our shipping policy at any time by posting revised terms to our Shipping Policy. It is your responsibility to check periodically for any changes we may make to this policy. Your continued use of the Services following the posting of changes to this policy or other terms means you accept the changes.
Hazardous Shipping Information for Oils
Shipments of essential oils and fragrances that have a flash point of 60.5 degrees Celsius (°C) or less are considered hazardous materials (Class 3 Flammable Liquids).
Flammable Liquids with a flashpoint at or above 38 degrees Celsius (°C) can be exempted from the hazmat regulations when shipped by ground, but are fully regulated by air transport.
Any item designated as a hazardous material may incur higher shipping costs and longer shipping times.